Privacy Policy in progress

Last updated: Aug 12th 2025

BMS Driveways (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

We may collect and process the following personal data when you use our website, contact us, or request our services:

• Name, email address, and phone number
• Home address or project location
• Project details or enquiry information
• Payment details (if applicable)
• Technical data such as IP address, browser type, and cookies

We use your personal data to:

• Provide quotes and respond to enquiries
• Arrange consultations, site visits, and installations
• Process payments and issue invoices
• Improve our website and customer experience
• Send important service updates or offers (if you’ve opted in)

We process your personal data under one or more of the following legal grounds:

• Contractual necessity – to deliver services you have requested
• Legal obligation – to comply with tax or accounting laws
• Consent – for marketing communications (you can withdraw at any time)
• Legitimate interest – to improve our services and manage enquiries

We do not sell or rent your personal data. We may share it only with:

• Trusted contractors or suppliers where necessary to deliver our services
• Professional advisors (e.g., accountants, legal representatives)
• Authorities, if required by law

Your information is stored securely, and we take appropriate technical and organisational measures to protect it from unauthorised access, alteration, or loss.

We only retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Our website may use cookies and analytics tools to improve functionality and track visitor behaviour. Cookies are small files stored on your device. You can disable cookies in your browser settings, but some features may not work properly.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to our processing of your data
• Request transfer of your data to another provider
• Withdraw consent to marketing at any time

To exercise these rights, please contact us using the details below.

If you have questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: [Insert your business email]
📞 Phone: [Insert your business phone]
📍 Address: [Insert business address]

If you are not satisfied with our response, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.